Client Innovation

MEDIC ONCALL is pleased to offer health service employers exclusive access to an integrated cloud powered software program tailored specifically to the needs of our clients. The MOC client App can be accessed via mobile app or online portal and offers instantaneous information to simplify and make the booking process more convenient for the medical workforce unit.

We use the services of Medic Oncall whenever we need urgent HMO cover.

- HMO Coordinator, Victorian CBD hospital

Features & Benefits

Receive Notifications

Receive information direct to your phone, keep up to date with important changes, as well as new features and policies to improve MEDIC ONCALL's service to you.

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Instant Shift Orders

Place rapid orders for numerous clients within seconds. Select preferred medical practitioners, directly nominate who you like to have at your facility and add important booking notes for each shift. Three times as fast as calling us - watch your shifts fill in seconds instead of minutes.

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Progress Updates

Our live system enables you to view shifts you have entered as they are accepted on line by our member medical practitioners. View candidate details, and decline or accept the placement instantly, without having to wait for a phone call.

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Bookings History

Complete history of all shifts booked. Quickly review any shift within the last 100 days for multiple sets of clients, including unfilled and cancelled shifts.

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Review Timesheets

Confirm timesheets instantly and view current outstanding timesheets. Raise and solve discrepancies before being invoiced for them.

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Request & Restrict

All of our doctors are full credentialed and ready to work. But there may be some who you really like and others who may not suit your service model. R & R gives you the ability to give preferred medical practitioners a greater chance of being allocated to your facility, or to permanently bar any member from being assigned to your facility until the restriction is removed.

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Update Facility Information

Add important information your MEDIC ONCALL doctor needs to know about your service, such as location, parking instructions, key entry information, specific ward, and so on. Update instantly and be sure that the information is already in the hands of our doctors.

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Technical Support

If you have any technical issues please contact us using one of the methods below.

Email us

Send us a quick email at mail@mediconcall.com.au and we will contact you when the issue is resolved.

Email Support

Call us

We're available by phone during 8:30am-8:30pm Monday-Friday business hours if it's just easier to talk through the issue or concern.

Call 1300 662 266

Contact us Directly

Quick question? Contact us, our office is open 365 days of the year including public holidays.