Medic Oncall was founded in 2001 by Melissa Bennett and Dr Joseph Sgroi with the aim of providing locum and permanent medical practitioners across Australia and New Zealand to ease the burden placed on existing medical staff.
Our ultimate goal is to ensure that optimal medical staffing levels are maintained in health services to maximise patient care.
Medic Oncall is the only medical recruitment organisation in Australasia to have achieved RCSA Service Delivery Standard. This Standard sets a benchmark for the highest quality service and operational efficiency in the recruitment industry. This certification is a demonstration of our excellence in recruitment service.
The Service Delivery Standard is built on internationally recognised management standards and developed to suit the particular requirements of the recruitment industry.
Our commitment to this Standard brings our customers a commitment in 4 key areas:
Service Promise: Clarity in what we offer to you and the benefits this will bring you
Service Delivery: Consistency and reliability in delivering this service to you
Customer Relationships: Customer relationships managed in an open and mutually agreeable manner
Compliance: On-going adherence to ethical and legal requirements
On-going improvement is an important element in the success of our business and we are proud that this has been independently recognised.